This diligent behavior should apply to any digital use-case and application. Users need to be very vigilant and treat their access codes in the same way they do their personal data and possessions. Unfortunately, this type of fraud is very common and a result of fraudsters gaining the trust of users and convincing them to share their access codes. The best defense against attacks like these is an informed and educated user. Have you experienced similar fraud incidents in other countries? What steps is AnyDesk taking to address concerns? Such fraud is only possible if the user grants someone access to their device and any such transactions are not due to an issue with AnyDesk’s application. Fraudsters using remote desktop applications such as (but not limited to) AnyDesk to gain remote access to a user’s mobile device and carry out transactions has become more frequent. Fraudsters are always looking for new channels to target people with.
We’re sorry for those who have been affected by these scams. In addition, AnyDesk uses banking-standard TLS 1.2 technology to protect users’ computers, as well as RSA 2048 asymmetric key exchange encryption to verify every connection. It’s completely secure and a tool for when IT experts want to work on remote devices without being on-site. AnyDesk itself is secure, trusted and used by millions of people and 15,000 companies in 165 countries. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.The RBI’s warning was not about AnyDesk as an application, but the scammers who use remote access software to pretend to be from banks and other institutions and trick users into giving them access. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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